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Terms & Conditions
These online terms and conditions are additional to and should be read
in conjunction with the General Online Terms and Conditions
below.
1. General
1.1 The purchase of products from this site is governed by the
terms and conditions of sale as set out below. These are offered
as additional protection to you and do not affect your statutory
rights as a consumer. The technical data and suggestions for use
contained on this web site and in any literature provided by us
are correct to the best of our knowledge, and offered in good
faith. The statements do not constitute a warranty, expressed,
or implied, as to the performance of these products. As
conditions and use of our materials are beyond our control, we
can guarantee these products only to conform to our standards of
quality, and our liability, if any, will be limited to
replacement of defective materials. All technical information is
subject to change without notice. However we cannot accept
liability to you for any loss of profits, administrative
inconvenience, disappointment, indirect or consequential loss or
damage arising out of any problem in relation to the products.
1.2 Whilst we will make all reasonable endeavours to ensure that
the appearance and/or colours of products shown on this site
exactly reproduce the appearance and/or colours of the physical
products themselves, this cannot be guaranteed. We may at any
time make changes to this site, the products we sell and their
details, including prices. All changes shall be reflected on the
website as soon as reasonably possible following when they are
made.
1.3 These terms and conditions only apply to the online shop and
not to any physical shops or other outlets where the same or
similar products may be purchased.
2. Price and Payment
2.1 The prices for products displayed for sale on this site are
as set out on the site and are exclusive of VAT. Delivery may be
charged in addition to the cost of the products and where
applicable this is clearly displayed and included in the Total
Price of the Order where applied. Prices and delivery costs are
valid and effective only for delivery in mainland United Kingdom
and excludes delivery to any offshore areas. All prices are
displayed in UK pounds (sterling) and all orders shall be
charged in this currency including credit and debit card
transactions. For the offshore areas, Republic of Ireland, USA,
The European Union, Australia and other destinations, please ask
for a separate quotation.
2.2 We currently accept payment by Paypal, credit cards, debit
cards and cheque and will also accept payment by bank transfer.
Please ask for bank details if bank transfer is the preferred
method, or click
here. We currently accept most credit and debit cards we do
not store credit card details nor do we share customer details
with any 3rd parties.
3. Security
Your credit/debit card details will be encrypted to minimise the
possibility of someone being able to read your details as they
are sent to us over the Internet. However no data transmission
over the Internet can be guaranteed totally secure and we do not
warrant that your information will be absolutely secure. Please
read our Privacy Policy for further details.
In using the www.paco-systems.co.uk web site you will be asked
at various stages to provide information about yourself
and details needed to process payment for the
goods you order. This will predominatly take place in the 'check
out' procedure. The only information collated will be that to
allow Paco Systems to process your order. We do not sell, trade,
or rent your personal information to third parties.
We also use your information to process your order; giving
delivery details to our suppliers and processing payment through
our secure banking facility.
If you require any further assistance with regards to matters of
privacy, then please do not hesitate to contact us by email from
any page.
By disclosing information to us in using this web site, you
consent to the collection, storage and processing of that
information by Paco Systems
in the manner as set out in this policy.
4. Legal Capacity
Any person under the age of 18 who wishes to make a purchase
must find an adult such as their parent to place the order for
them in the parent or guardian's name. By placing an order with
us you are giving us your express assurance that you are at
least 18 years of age.
5. Ordering and Delivery
5.1 We cannot dispatch your order until it has been paid for in
full and payment of your order shall create a legally binding
contract between us. We reserve the right not to supply you at
our discretion.
5.2 Upon placement of an online order an acknowledge your order
will be sent to the e-mail address you provide
at the time of making the order. We cannot guarantee your
receipt of this confirmation e-mail since this may involve
factors outside of our control.
5.3 Goods in stock will usually be dispatched by carrier such as
FedEx or other as necessary/Royal Mail within
72hrs, or we will endeavour to process orders within 14 days,
but please allow a maximum of 28 days for delivery. In the event
that there are delays in supply, for whatever reason, we will do
all we can to keep you advised.
5.4 We shall not be liable to you where performance of any of
our obligations to you is prevented, frustrated or impeded by
any circumstances or cause beyond our reasonable control.
5.5 Please remember when you sign for the goods to check that
the packaging is intact and sealed / unopened. If the goods are
obviously damaged, simply reject the consignment.
In all circumstances please inspect and advise us within 24
hours of receipt if goods are damaged. Our carriers do not
accept responsibility for damaged goods beyond this period of
time.
6. Right to cancel
6.1 You have the right to cancel your contract with us at any
time during the period which commences on the day the contract
comes into existence and ends on the expiry of seven working
days after the date of delivery of the products.
6.2 Your right to cancel does not apply to any products made to
your specifications or clearly personalised or which by reason
of their nature cannot be returned or are liable to deteriorate
or expire rapidly.
6.3 If you are cancelling a contract for the purchase of a
product, you must follow the Returns procedures set out below.
7. Returns
7.1 If any products are to be returned, you must comply with the
returns procedure set out herein. In that case we will accept
any returned products if the return is complete and accompanied
by the details set out in 7.2 below and, in the case of an order
which you wish to cancel, if the return is in unused and
re-saleable condition and is not a product in one of the
categories notified in 6.2 above.
7.2 To return a product, you must first inform us in writing by
letter, fax or email giving a reason for the return. We can then
reply providing a return address for the goods. Goods returned
without authorisation may be refused.
Except in the case of defective goods, all returned items must
be returned unopened in the original packaging in a saleable
condition. Please enclose a note giving the reason for the
return together with details of your name, product ordered and
quantity ordered and a copy of the delivery note where
applicable.
In the case of a defective product, please provide a full
description of the fault in the letter, fax or email. However,
due to the nature of the products, defective goods will have to
be investigated on an individual basis.
If you are cancelling a contract for the purchase of a product,
please give the reason for return as "Contract Cancellation" and
package the product securely and send it to the address we
provide within fourteen working days of the date the item was
delivered to you.
For your protection we recommend that you use a carrier service
that accepts such products and that the goods are insured, as we
cannot be held responsible for loss or damage whilst being
returned. This returns policy does not affect your statutory
rights.
7.3 If there is a defect in the goods then we will be happy to
refund the delivery charges incurred in sending the product to
you and your costs in returning it to us. Otherwise you will be
responsible for those charges. You will remain responsible for
the costs of any other services involved.
General Online Terms and Conditions
1. Definitions "Agreement" means the terms and conditions
referred to below, in respect of which you agree to be bound in
the event that you access or use the Web Site (as defined
below). "User" means you, the Web Site User. "Disclosed
Information" means any and all material disclosed by the User.
"Information" means any and all material contained in the Web
Site (as defined below) which is delivered by or on behalf of
Paco Systems or any associates thereof. "Web Site" means any
Paco Systems web site and in particular, but not limited to:-
www.paco-systems.co.uk
2. Ownership of the Web Site The Information contained on the
Web Site is owned by, licensed or authorised to Paco Systems its
assignees, licensees or sub-licensees thereof and the copyright
in the text, artwork, graphics and images on the Web Site is
owned by Paco Systems or its licensors or its content or
technology providers except where otherwise specified.
Paco Systems can be contacted as follows:
Paco Systems
18 Broadridge Close
Newton Abbot
Devon TQ12 1YE
United Kingdom
Tel: 01626 207064
email address:.
VAT Number: 592 5647 93
3. Basis of Use of the Web Site The User agrees to the
following:-
a. that it understands, acknowledges and accepts the exclusion
of liability and disclaimer provisions contained hereafter;
b. that subject to Clause 3(f) it will only view the Information
for its own private purpose and it will not publish, reproduce,
store or retransmit any of the Information contained in the Web
Site at any time;
c. that it shall not use the Information or the Disclosed
information for any unlawful purpose or in any unlawful manner
or for any purpose or in any manner not unauthorised by this
Agreement;
d. that it shall not use or interfere with the Web site, the
Information or the Disclosed Information other than in
accordance with this Agreement and without limitation in such a
way so that all or part of the Web Site, the Information or the
Disclosed Information is or could be interrupted, reproduced,
stored, retransmitted, published, damaged, rendered less
efficient, corrupted or in any way impaired;
e. that it shall not use the Web Site, the Information or the
Disclosed Information in any manner which may constitute an
infringement of any third party rights (including but not
limited to rights of copyright, trademark or confidentiality);
f. that it shall not use the Web Site to retransmit any material
for the purposes of publicity, promotion and/or advertising
without the prior written consent of Paco Systems;
g. that it shall not run any tools on the Web Site that
systematically retrieve web pages for offline or online viewing;
whether it be for personal, commercial, experimental,
educational or any other use (please also refer to Clauses 3b to
3f);
h. that in the event that it has any right, claim or action
against any other User or third party arising out of the use of
the Web Site, it shall pursue such right, claim or action
independently of and without recourse to Paco Systems;
i. that all intellectual property rights (including without
limitation copyright, trademarks and all other rights)
whatsoever in the Information and the Web Site shall remain
vested in Paco Systems at all times;
j. that it acknowledges that Paco Systems has no obligation to
provide the Web Site or any Information or to ensure that the
User is able to use, provide and/or access the Information, the
Disclosed Information and the Web Site;
k. that it will indemnify and keep indemnified Paco Systems
against all claims, liabilities, damages, costs and expenses
including legal fees arising out of any misuse of the
Information, the Disclosed Information, the Web Site or breach
of the User's obligations under his agreement;.
l. that any creative suggestions, ideas, notes, drawings,
concepts or other information contained in any Disclosed
Information shall be deemed, and shall remain, the property of
Paco Systems and Paco Systems shall be free to use any such
creative suggestions, ideas, notes, drawings, concepts or other
information for any purpose whatsoever including, but not
limited to, developing, manufacturing and marketing products;
m. that it will not post information to any Web Site Bulletin
Boards, Forums or Chat Rooms which is unlawful, threatening,
harassing, abusive, defamatory or obscene, or any content the
publication of which violates the rights of any third party.
Paco Systems and those acting on behalf of Paco Systems have the
right to remove and/or ban users that are seen to contravene
this disclaimer.
4. Exclusion of Liability/Disclaimer
4.1 Paco Systems provides the Web Site and the Information on an
"as is" basis and makes no warranty or representation whatsoever
about the availability, completeness, accuracy, satisfactory
quality, and/or fitness of the same for a particular purpose.
The probity of any advertisers and the veracity of any
advertisements have not been checked by Paco Systems and any
information submitted or any reliance placed on the same is
entirely at the risk of the User;
4.2 Paco Systems makes no warranty or representation whatsoever
about; a. the reliability or technical efficiency of the Web
Site; b. the security measures (if any) contained in the Web
Site and in particular the protection afforded to any
Information, Disclosed Information or other information and
data; for further information on security measures, please read
our Privacy Policy.
4.3 Paco Systems excludes all liability (to the extent permitted
by law) in respect of; a. any advertisements or other web sites
which can be accessed via the Web Site; b. any information
provided by third parties which can be accessed via the Web Site
or which are contained in the information and the Disclosed
Information; c. any damage to the User, the User's computer
hardware, software or other material or equipment resulting from
the user accessing or using the Web Site, the Information or the
Disclosed Information;
4.4 Except where notified in specific terms and conditions
applicable to any children's sections of websites, Paco Systems
exercises no monitoring nor editorial control over any Web Site
Bulletin Boards, Forums or Chat Rooms and accepts no
responsibility for any views expressed or any other statement
made or action taken in connection with such online elements of
the Web Site. Notwithstanding the foregoing, Paco Systems
reserves the right to remove or edit any message or material for
whatever reason.
4.5 Whilst Paco Systems uses all reasonable endeavours to
exclude viruses from the Web Site it cannot ensure such
exclusion and it accepts no liability for viruses and the User
is therefore recommended to take all appropriate preventative
measures and ensure all appropriate safeguards are in place
before downloading information from the Web Site. Similarly, the
User undertakes to take all appropriate protective measures and
to ensure all appropriate safeguards are employed to prevent the
introduction of viruses by the User to the Web site.
5. Privacy Policy
By submitting personal information, visitors to the Paco Systems
web site expressly consent to the use of such information as
described in this privacy policy. If you enter the personal
information which relates to someone other than yourself, you
confirm that you have their express consent to our use of such
information for the purposes set out in this Privacy Policy.
WHAT INFORMATION WILL WE BE COLLECTING?
We will be able to collect and store information comprising the
following:- name, address, telephone number, e-mail address,
post code, telephone number and details of the products
purchased. We do not share these with any 3rd party. Where purchases are made via our
web site, we will also store details of the products purchased
by customers but we do not store or share credit card details.
Where purchases are made via other means than interactively with
our web site, details may be stored on paper to allow for the
order processing and delivery to take place.
WHO ELSE WILL HAVE ACCESS TO THE INFORMATION?
The information can be accessed by our own staff.
HOW IS THE INFORMATION USED?
We may use the information we collect to track and monitor the
usage of our web site, the response to advertisements carried on
our web site and help us understand the patterns of site
visitors. This will help us operate the web site more
effectively and also assist us in business processes such as
accounting, marketing and record keeping.
We do not store credit card details nor do we share customer
details with any 3rd parties
HOW CAN I ACCESS MY PERSONAL INFORMATION?
You may request access to all your personal information that we
collect on line and maintain in our database by emailing us
WHAT ABOUT CHANGES TO THE PRIVACY POLICY?
We reserve the right to modify or amend this Privacy Policy at
any time and for any reason.
QUESTIONS?
If you have any questions regarding this Privacy Policy, please
email us
Policy Last Amended 23rd May 2011.
6. Amendments to Terms and Conditions
Paco Systems reserves the right to vary these Terms and
Conditions from time to time. The User's continued use or access
of the Web Site after such variation shall be deemed to confirm
the User's acceptance of any such variation. It is the User's
responsibility to check these Terms and Conditions regularly to
determine whether any such variation has been made. If the User
does not wish to be bound by any varied Terms and Conditions it
should cease using and accessing the web site immediately.
7. Severability
If any provision of this Agreement shall be prohibited by or
adjudged by a Court to be unlawful, void or unenforceable such
provision shall to the extent required be severed from this
Agreement and rendered unenforceable as far as possible without
modifying the remaining provisions of this Agreement and shall
not in any way affect the validity or enforcement of this
Agreement.
8. No Waiver
No failure or delay on the part of any of the parties to this
Agreement relating to the exercise of any right, power,
privilege or remedy provided under this Agreement shall operate
as a waiver of such right, power, privilege or remedy or as a
waiver of any preceding or succeeding breach by the other party
to this Agreement.
9. Entire Agreement
This Agreement comprises the full and complete understanding
between the parties and supersedes all prior arrangements and
undertakings whether written or oral appertaining to the subject
matter of this Agreement.
10. Jurisdiction
This Agreement shall be governed by and construed in accordance
with the laws of England the courts of which shall have
non-exclusive jurisdiction.
Terms & Conditions including Privacy Policy, Delivery Policy,
Refund/Cancellation Policy.
The technical data and suggestions for use contained on this web site and in any
literature provided by us are correct to the best of our knowledge, and offered
in good faith.
The statements do not constitute a warranty, expressed, or implied, as to the
performance of these products. As conditions and use of our materials are beyond
our control, we can guarantee these products only to conform to our standards of
quality, and our liability, if any, will be limited to replacement of defective
materials. All technical information is subject to change without notice.
“As for the precautions of use, hygiene and safety, please consult the relevant
Material Safety Data Sheets - available on request”.
